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Belson 100% Imported Korean Products

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Customer Service

  • Shipping & Delivery

    We carry all items in inventory so as soon as your order is received & your payment is processed we ship your item within 24 hours or the very next business day. PAN India (Including Nepal). Most Indian States shipping is FREE. If it is above Rs.4999/-. We ship via DTDC and Blue Flight Courier Priority with tracking (3-4 business days for delivery).

    International Shipping DHL Priority Mail International with tracking (10-16 days for delivery). For ALL International Buyers - International Disclosure: Import duties, taxes and other charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

    Customs fees and charges are the sole responsibility of the buyer. Please note we have no influence on any customs charges. Shipping times are provided by the DHL International timeframe guidelines. Some delays may occur due to customs that are beyond our control.

  • Privacy & Security

    MANDATORY DECLARATION

    • 1. You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.
    • 2. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

    Disclaimer of Warranties and Liability

    This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided by Cosmetech on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Cosmetech does not warrant that:

    • 1. This website will be constantly available, or available at all; or
    • 2. The information on this website is complete, true, accurate or non-misleading.

    Cosmetech will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website. Cosmetech does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communication sent from Cosmetech are free of viruses or other harmful components. Nothing on this website constitutes, or is meant to constitute, advice of any kind.

    Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by Cosmetech via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Cosmetech will not use your personal information to initiate any promotional phone calls or SMS'es.

    While availing any of the payment method/s offered by Cosmetech, Cosmetech is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

    • 1. lack of authorization for any transaction/s,
    • 2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
    • 3. or any payment issues arising out of the transaction,
    • 4. or decline of transaction for any other reason/s.

  • Ordering

    The user can purchase any item listed on the website. Cosmetech can dis-approve any order without any notice. The prices of products listed on the website can changed without any notice. If any user is unable to order any specific product from our website he/she can call us between 10 PM to 5 PM IST or drop us a mail.

  • Payment Options

    We want you to be able to order your new product as quick & as easy as possible. Therefore, we offer the following payment options: All Major Credit Cards: MasterCard, Visa, American Express, Debit Cards

  • Returns & Exchange

    Contact us immediately if the item arrives “not as described” or was damaged in transit. A detailed email will be sent to you giving you specific instructions along with a form to be included in your return package to us; we will reimburse you the return shipping cost & ship you a new item just as soon as we receive the item back from you.Contact us within 14 days if for any reason you do not want the item you ordered and you want to exchange it for something else in our store. Please do not open the box; you will be responsible for paying for the cost to return it to us along with the cost for us to ship you another item.

  • Refund

    We stand behind our products 100% and we offer a full refund (minus our shipping costs) for 14 days from the date delivered. Please do not open the box; you will be responsible for paying for the cost to return the item to us. We offer returns, refunds & exchanges on unopened merchandise only. All warranties & guaranties are void if box is opened & merchandise is used.

Customer Care

Have a question?

We are here to help. To contact us at any time, please click the Ask a Question link near the bottom of our website listing pages or you can email us directly at contactus@belsonindia.com we always try to answer all emails within one business day, however, if you don't hear from us in that time frame, then please email us again.

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